The Remodeling Curve

Strap in, It’s going to be a crazy ride!

I had the pleasure of seeing the Blue Man Group perform at the historic Orpheum Theatre a few years ago.  Upon arrival, everyone in our party was handed a clear, hooded rain poncho as well as a pair of earplugs.  At that moment, we all knew we were in for a crazy and interesting ride. When people talk about the remodeling process, it’s often similarly described. They speak of noise, dust, and general disruption to their once calm and organized lives.  They often start out really liking the team of people they’re working with, but at some point find themselves wishing everyone would just go away.

Does the remodeling experience really need to be so disturbing?  I would like to think not.  Like the Blue Man Group performance, sometimes it’s just about having the right equipment and having a clear understanding of what you’re signing on to. When working with a contractor from your local Minnesota chapter of the National Association of the Remodeling Industry (NARI MN), you can feel secure in knowing you’re working with someone who has remodeling experience and expertise. NARI MN is a nonprofit trade association representing the largest network of professional remodelers and remodeling related industries in Minnesota. They also provide homeowners the convenience of knowing where to begin their search for an appropriate local remodeling partner.

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Let’s be honest, remodeling is messy work. But, a NARI remodeling expert can take steps to minimize the mess.  Zipper doors and properly placed blowers can create a work area with a negative pressure, so air only travels into the work zone and not out, carrying dust and odors toward untouched spaces. If a kitchen remodel is part of the agenda, a temporary kitchen can be created in an untouched area of the home so the family doesn’t have to live on PB&J sandwiches and take-out. Homeowners should discuss strategies with their contractor partner so everyone can have the most pleasurable experience possible.

As a NARI member for over 20 years, I’ve been using a great visual with my clients to describe the rollercoaster ride our emotions take during a typical remodeling project.  This visual allows us all to validate and talk about the possibility that at some point during the process, you (the homeowner) may not like me (the contractor) all that much, and that’s okay. By giving everyone a tool and permission to talk about where we are on that emotional rollercoaster ride, it allows us to address any issues right away.  We often talk about it during the project, “how are we doing on the emotional curve?”  If things are okay, then we continue on as we were, but if emotions are starting to dip, we can make changes to help get our clients back on the upward climb.

In the end, a NARI remodeler wants their clients to not only have enjoyed the ride, but to tell their friends, neighbors and colleges to jump on as well. I’ve told everyone I run into about our crazy experience with the Blue Man Group. It was messy, loud, and often unexpected. But, we really did enjoy the ride!

The Minnesota chapter of the National Association of the Remodeling Industry is dedicated to finding professional remodeling companies and connecting those companies with homeowners who are looking for a quality remodeling experience. The NARI MN Mission – “To be the primary remodeling resource for professionals and consumers, by elevating the professionalism of the remodeling industry through expanding knowledge, building relationships and recognition of industry excellence.”

aTrio

Photo by Doll Photography

Published in the Southwest Journal Home Guide in April, 2016

By EdBy Ed Roskowinski

 

Comments

  1. Ed, I love this graphic. Super useful and so true!… I may re-post it soon.

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